CONNECTPlus: Reducing the risk of diabetic foot ulceration

The CONNECTPlus app offers:

  • One platform for low, medium and high risk patients
  • Patient information to enable self-care
  • Remote monitoring and reporting
  • Your own localised pathways of care

CONNECTPlus is the easy way to deliver the International Working Group for the Diabetic Foot and NICE guidelines for effective disease self-management.


The challenge

CONNECTPlus addresses the challenges faced by all Podiatry departments:

  • 2% annual growth in patients with diabetes
  • The costs of ulceration are significant
  • Different risk levels need different solutions
  • Increasing workloads and limited staff resources

Managing the different levels of risk

CONNECTPlus provides risk specific education and resources:

  • Type 1 and Type 2 Diabetes alongside Diabetic Foot
  • Low, Medium and High levels of risk
  • PAD, Charcot Foot, Neuropathy and many others
  • Causes, diagnosis, insoles and exercises
  • Foot ulcer and daily foot check guidance

Enabling self-management and self-care

CONNECTPlus delivers the information and tools patients need:

  • Education resources in text, videos and links
  • Access to local teams, resources and services
  • Medications and appointment management tools
  • Symptom trackers to enable remote monitoring

Delivering results

CONNECTPlus makes an impact:

  • Reduced appointment volumes
  • Reduced risk of amputations
  • Creating space to focus on those in greatest need
  • Empowering patients to self-care


Enabling, Educating and Empowering patients

Who are HCI?

At HCI we transform pathways of care using digital information to educate and empower patients and to improve their care. We do this using:

  • Our CONNECTPlus app. The only app that allows patients to manage all their conditions in one place
  • The Health and Care Video Library. Over 800 videos that support patients by educating them about their condition and treatment pathways

We work with over 20 NHS trusts and the Health and Care Video Library has been used by NHS England to support hospitals and GP practices nationally during the COVID-19 pandemic